Quality Systems Manager

 
  • GTM, SGS, Sunday Goods, & The Pharm

  • Partially Remote (Willcox, AZ)

  • Salary

  • November 2020 to October 2021

  • In this position, I managed and developed a team of four Quality specialists. Developed and maintained their CAPA process, RMA process, as well as all procedures and process maps for the department. I reviewed and approved Certificates of Analysis and released products to be sold. Investigated and reviewed client and vendor-related concerns, managed returns and led the HACCP team. Further, I assessed weaknesses and gaps in their current processes and worked towards resolution through CAPA and associated meetings. I also developed their sampling protocols and implemented training for succession. I worked closely with the IT, EHS, Marketing, and sales teams to further their efforts in efficiency and reporting.

  • Business Continuity

    CAPA

    CAPEX

    COA Compliance

    Continual Improvement

    Customer Feedback & Response

    Disaster Preparedness & Recovery

    Document Development, Approval, & Control

    Emergency Response

    Equipment Calibration/PM Schedule

    HACCP Team

    HR-Employee Satisfaction (Employer of choice initiatives)

    Internal Auditing

    Meetings Management & Engagement

    Process Map Integration

    Project Management

    Quality Metrics & Reporting

    RCA

    Returns & Disposition

    Reporting & Procedures

    Risk Assessment

    RMA

    Safety-Training & Incident Management

    Sampling Compliance & Procedures

    Sanitation Training, Procedures & Compliance

    Tracking & Traceability Protocols & Compliance

    Training Needs

    Vendor Auditing

    Vendor Grading & Engagement

    Water Activity & Moisture Content Testing

  • Personal Reasons - For more information please reach out.